Adventure Balloons NZ Ltd. – Terms & Conditions
Please note: we do need at leased four passengers for our flight to go ahead. It is VERY IMPORTANT that you listen and follow your pilots safety instructions. On landing the balloon basket may bounce a couple of times and the basket may lay on its side as the balloon deflates before coming to a full stop.
Suitability to Fly
Hot Air Ballooning is a safe and not too strenuous an activity. We have no upper age limit, and our large balloons are fitted with landing seats to ensure safety and comfort. However, if you have any health issues that could affect your flight safety and if you are pregnant, please let us know.
Weight
We do not have any restrictions regarding passenger weights; however, it is very important for flight planning that we know in advance peoples weights and especially if someone is more than 130Kgs. It is also a legal requirement that we weigh all passengers prior to the flight
Children
Children aged between 5 and 13 are welcome but must be accompanied by a fare paying and consenting adult.
Cancellation Policy
For cancellations up to 48 hours (small parties) and 7 days (large parties 5 or more) before the date/time of you’re a 50% cancellation fee applies. If you cancel within 24 hours or do not turn up for the flight the full fare is charged. Cancellations must be made directly to Adventure Balloons.
If we must cancel the flight due to unsuitable weather or safety reasons a full refund will be given, or you may wish to reschedule to another date.
What our previous guests have said
Fantastic Experience Jun 2024 • Amazing experience. All crew and pilot were fantastic and knowledgeable. Would definitely do again and recommend to
Family
Excellent! Dec 2023 • Family The pilot was knowledgeable and friendly. We were lucky to get an amazing day for flying. Thank you Adventure Balloons for
Family
Amazing experience, one of a life time experience, very hospitable crew, Cheers
Hassan Saleem
Excellent experience, early start but worth it. Helped get the balloon ready for the flight, rather than just watching. Flight smooth and serene. Bumpy
Ruth Jenkinson
Mar 2024 • Couples Very enjoyable - with mountain views reaching from Mt Hutt across to Mt Cook. Unable to fly on day one, due to adverse weather, but
Couple
Went for my first flight in a hot air balloon with Adventure Balloons. Had an amazing time with perfect weather and stunning views of Methven, Mt Hutt and the
Mark Ewington
Excellent Jun 2024 • Such an incredible experience! I'm terrified of heights so I wasn't sure how I'd handle it, but it was so much fun.
Solo
Great experience, Spectacular view, Smooth landing, Love it!! Graeme and teams are very nice and friendly. Would recommend this activity!!
Jan Term
Amazing Experience, Loved it! Graeme is super nice and friendly!! Definitely recommend!
Mandy Ta