Adventure Balloons NZ Ltd. – Terms & Conditions
Please note: we do need at leased four passengers for our flight to go ahead.
Suitability to Fly
Hot Air Ballooning is a safe and not too strenuous an activity. We have no upper age limit, and our large balloons are fitted with landing seats to ensure safety and comfort. However, if you have any health issues that could affect your flight safety and if you are pregnant, please let us know.
Weight
We do not have any restrictions regarding passenger weights; however, it is very important for flight planning that we know in advance peoples weights and especially if someone is more than 130Kgs. It is also a legal requirement that we weigh all passengers prior to the flight
Children
Children aged between 5 and 13 are welcome but must be accompanied by a fare paying and consenting adult.
Cancellation Policy
For cancellations up to 48 hours (small parties) and 7 days (large parties 5 or more) before the date/time of you’re a 50% cancellation fee applies. If you cancel within 24 hours or do not turn up for the flight the full fare is charged. Cancellations must be made directly to Adventure Balloons.
If we must cancel the flight due to unsuitable weather or safety reasons a full refund will be given, or you may wish to reschedule to another date.
What our previous guests have said
Excellent! Dec 2023 • Family The pilot was knowledgeable and friendly. We were lucky to get an amazing day for flying. Thank you Adventure Balloons for
Family
Fantastic Experience Jun 2024 • Amazing experience. All crew and pilot were fantastic and knowledgeable. Would definitely do again and recommend to
Family
Absolutely fantastic
Richelle, Australia
Great experience, Spectacular view, Smooth landing, Love it!! Graeme and teams are very nice and friendly. Would recommend this activity!!
Jan Term
Fantastic fun, very warm hospitality and super friendly service. Very experienced and knowledgeable pilot and support crew. Highly recommended company and
Raajew Singh
Amazing Experience, Loved it! Graeme is super nice and friendly!! Definitely recommend!
Mandy Ta
Magical day May 2024 • My granddaughter and I had an amazing experience .The flight was outstanding from the booking, ( they accommodated a very late
Family
Experience of a lifetime It was amazing! This was our second attempt due to poor weather conditions last time, and it finally happened. Worth the wait! Our
katie 1, New Zealand
A really must try this awesome hot air balloon adventure. Outstanding hosts, service, hospitality, value for money, and Mar 2024 • What a fantastic
Couple